Number Translation Service (NTS)

Free-phone, Local Rate and National Rate calls

Spitfire have a range of NTS services available for clients. NTS numbers are designed to allow companies to have a national presence.

For example, a London based company may be organising a nationwide sales promotion, they may feel that on 020 number will be off-putting for a potential client in Scotland, so an 0845 number provides an excellent solution to this sort of problem.

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The use of numbers starting 08 ensures callers will not be charged any higher than the standard BT rates for these calls. NTS services also cover Premium Rate numbers, all Premium Rate numbers start 09 and must display the call cost in terms of pence per minute and if there is a maximum call cost.

Spitfire are able to provide a range of NTS numbers to customers who have business and marketing requirements for NTS numbers.

NTS numbers work by connecting to a standard host number, which is typically a standard Spitfire/BT landline number. Calls to the NTS number are routed onto Spitfire’s network backbone and then delivered to the host number.

There is a one-off connection charge and a fixed monthly rental charge for each number, plus the cost of the call. The call costs are effectively shared between the owner of the number and the caller, the costs vary depending on the specific service. Rental costs will also vary depending on the desirability of a number, and these are classified as bronze, silver, gold or platinum numbers.

Please call 0800 319 6000 or enquire here for more information or to discuss your requirements further with one of our consultants.

Cost Summary:

Monthly Rental:
Bronze Numbers: £10.00 per month (i.e. 0845-262 0235)
Silver Numbers: £20.00 per month (i.e. 0845-262 0248)
Gold Numbers: £30.00 per month (i.e. 0845-262 0244)
Platinum Numbers: Price on application (i.e. 0845-262 0 262)

Connection charge £50.00.

Call Costs:
Service Type Caller Cost/Min Owner Cost/Min
0800 Free 3.95p
0845 3.36 (BT Local Rate) Free
0870 6.70 (BT National rate) -1.50p

As you will see the owner of an 0870 number receives a credit of 1.5p per minute for each call received on their 0870 number, the cost of this is that callers are all being charged 6.7p per minute, which although being BT’s standard National Call charge is significantly higher than most discount rates available in the market.

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