Partner Services

Spitfire's Partner Service is aimed at enhancing the products and services offered by IT companies, consultants and other organisations who wish their customers to receive a superior, more integrated service to that offered by the large faceless ISP and telecomms companies.

Our Partner Service is based on a personal consultative approach to you and your customers.

Your Spitfire Partner account manager will agree with you how best we can support you. We will advise you of new products and services, and will work with you to ensure that you are best placed to market our products to your customers.

Spitfire focuses on providing the most reliable, resilient business ISP service, with the emphasis on 24/7 fast fault response and back-up solutions. Whilst our products are market leading and competitive in price, most of our partners use us because of our friendly, can-do attitude:

• Friendly
  Personal, friendly Account Manager
  Available to meet you & your customers as required
  Backed up by helpful colleagues in Partner team
• Fast
  24/7 fault repair service on ADSL & SDSL, slashing the normal time which ISPs take to repair circuits
  Routers replaced by 10am next day or within 4 working hours
  Expedite service, enabling ADSL to be connected in as little as 1 day and SDSL in as little as 3 days.
  Customer Service phone line answered in average of 16 seconds
  Fibre Ethernet provides site to site connections of 10Mb, 100Mb & 1Gb!
• Bright
  Market leading products, including SDSL DualStream® providing a LLU circuit backed up with an IPStream ADSL product using the same IP address’s
  VOIP & SIP compatible telephone systems
  Telephone and on-site support from our own, highly skilled UK based Microsoft and Cisco trained engineers
• Easy
  ADSL Bearer lines organised and billed by Spitfire
  Fully Managed domain transfer service
  AVS Service removes virus’s before they get to your customers network
  Spitfire can provide you with all your Internet and telecomms requirements, including telephone systems and mobile email & data, all on a single monthly bill.
  Commission paid by monthly BACS transfer

For further information please download our Brochure or call 0800 319 6500

Spitfire have some of the most innovative & best value business products on the market.