Business Telecomms -
Phone Lines, Calls, Intelligent Numbers and more
Spitfire understand that phone lines are essential to all businesses – whether you are using Analogue, ISDN30e or SIP Trunks, Spitfire have a solution to meet every business need and budget – all backed up with outstanding customer service.
Spitfire have been providing business telecomms services since 1988 and we have a wealth of experience helping businesses improve efficiency and save money.
Spitfire provide a full range of business telecomms services – backed up by excellent account management and customer service.
We can help you with the simplest requirements such as setting up a new business from home, through to managing a large estate of existing lines across hundreds of sites or implementing a migration from Analogue and ISDN to SIP and Voice over IP – potentially saving tens of thousands of pounds per year.
For more information on specific products, please click on the relevant link or call us on 0800 819 6000.
From 1 July 2015, landline and mobile charges for calls to numbers starting 084, 087, 09 and 118, which are ‘service numbers’ used for finding out information, contacting a business or helpline, or using competition, directory-enquiry, entertainment and voting services, have changed.
Charges for calls to these service numbers will be made up of an ‘Access Charge’ going to the phone company, plus a ‘Service Charge’ set by the company or organisation being called. Both of these charges will be collected on your monthly bill from Spitfire and we will then pass on the Service Charge proportion of the cost.
Spitfire have set our Access Charge at a rate of 2.0p per minute, which is competitive within the market. Please note that as well as improving clarity of charges, the overall effect of these OFCOM changes will be to increase the cost of calls to Service Numbers in general.
The Access Charge of 2.0p plus the relevant Service Charge set by the number owner will replace all previous charge rates for calls to Service Numbers.
Please note that for customers calling a Spitfire Service Number, the Service Charge rates that apply (in addition to the Access Charge) are as follows:
0843 414 xxxx 5.8333ppm
0872 363 xxxx 10.8333ppm
0845 262 xxxx 4.1667ppm
0870 343 xxxx 1.6667ppm
Reasons to use Spitfire
Spitfire knows that your business phone calls and data traffic are your company’s lifeblood, so we take the responsibility of carrying them very seriously. Unlike other companies, Spitfire offer far more than simply line rental and cheap phone calls. We have invested in our own dedicated communications and switching infrastructure, and have developed a range of true business services to guarantee you have the right telecomms service for your business.
We look for long term relationships with clients – we don’t generally tie customers into long term contracts like most of our competitors – preferring to let the quality of our service and keen pricing be the reason that clients choose to stay with us, often for 10, 15 or 20 years plus.
We our one of the UKs leading providers of business telecomms services but retain an understanding that each client is important and has their own needs – out Account Management team are second to none, and your Account Manager will keep you updated and will advise you on the right solution for you and your business.
Because we offer a complete range of services we are able to take a complete overview of your requirements we think outside the box and are able to come up with innovative ideas for reducing costs and improving service.
Key Benefits of Using Spitfire
- Our price match guarantee – we will guarantee to beat or match any price based on a like for like comparison.
- Experience Account Management.
- Outstanding customer service.
- We understand businesses telecomms requirement, Spitfire have been in business for 25 years.
- We have one of the widest ranges of telecomms services on the market.
- Spitfire are a leading SIP Provider – SIP Trunks and Hosted Phone Systems can both save you money and improve how you operate.
- No long term contracts on phone lines or calls and no contract term for transfers of lines – we let our service speak for itself. Why does your current supplier want to tie you into a 2 year contract!