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- A day in the life of… a Customer Account Manager – Suheil Harjani
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- A day in the life of… a Graduate Engineering Account Manager – Aled Tomos
- Meet the team – Laura Hall, Provisioning & Billing Manager
- Meet the team – Gary Cooper, Sales Manager
- Meet the Team – Dan Chada, Customer Account Manager
- Meet the Team – Alice Van Cliff, Sales Administrator
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- WLR Switch Off: Don’t Wait Until 2025 – Peter Goddard, Birmingham Partner Manager
- 4 Tips from us to help you work from home effectively – Kim Liwag, Partner Co-ordinator
- Meet the Team – Nicol Kay, Project Management Team Manager
- The New World of Connectivity – Tom Bailey, Partner Services Team Leader
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- Meet the Partner Service Team – Kim Liwag, Partner Coordinator
- BLOG – Mistakes with IP addresses can have serious consequences
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Meet the team – Gary Cooper, Sales Manager
What’s your role?
Since joining as a Customer Account Manager more than 8 years ago, I have progressed through a number of roles to the position I now hold as a Sales Manager of the Direct Sales team. I manage the day to day activities of a group of Customer and Senior Account Managers, using my sales experience and technical knowledge to ensure our customers receive the best possible solutions and service from Spitfire. I am also heavily involved in other aspects of the business such as recruitment, training, product development etc.
Tell us how you ended up at Spitfire?
I graduated from the University of Bath in 2012 with a degree in Sport & Exercise Science, after which I quickly realised a technical sales role would be a perfect fit for me. I wanted a career that would allow me combine the technical acumen I had gained from my degree with the interpersonal and social skills I had developed. I joined Spitfire as a Customer Account Manager in September that year and have not looked back!
What’s the most rewarding thing about working here?
I really enjoy understanding advancements in technology and helping businesses adopt these to help progress their own organisations, so any solution we provide that helps a customer improve their business is extremely rewarding for me. The social aspect of the role is also a huge aspect of what makes the job so satisfying. I have a great team which makes the day to day role a lot of fun and celebrating the successes of everyone makes the hard work all worthwhile!
What do you do with your time outside of work?
Away from the world of sales I am a huge sports fan, actively competing in powerlifting and cricket. I am a bit of a cricket nerd if I am honest, which I am sure my team can vouch for with all my endless cricket chat in the office. I even have a framed picture of Joe Root (England’s current Test captain) on my desk! I am also a huge dog lover, with my pug Ronnie certainly being the prince of our household!
Finally if you were asked to set up a new office anywhere in the world, where would it be and why?
New Zealand has always been top of my list of places I would like to visit, and if that coincided with an England cricket tour that would be a happy coincidence! However, for a new Spitfire office I would have to say Galway, Ireland. My partner grew up there so we visit as often as we can and it really is a lovely part of the world. Plus, the Guinness there is just delightful!