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Home > Voice Assisted Circuits

Voice Assisted Circuits

Premium Business Broadband optimised for VoIP

Most broadband circuits have variable availability and performance, often making them unsuitable for business grade VoIP. Spitfire has taken our Premium Business broadband circuits and applied a range of technical measures to assist voice traffic. The result is a cost effective business grade broadband circuit that is suitable for both data and voice traffic for a small business or home user.

How does it work?

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All broadband circuits traverse networks that are shared by other broadband users. Therefore at busy times traffic may be shaped and dropped to ensure everyone receives a reasonable bandwidth. This is often seen as lower bandwidth at busy times but when a circuit is used for voice it will manifest as poor call quality or lost connections. Voice Assistance utilises Quality of Service (QoS) mechanisms to identify and mark voice traffic to prevent this traffic from being dropped at times of congestion. Even if the network becomes congested, your call should not be disrupted.

Voice Assistance is available simply for a small additional service charge on our Premium FTTC and FTTP broadband circuits.

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