Support: 0800 319 6262 | 020 7501 3030

Sales: Direct - 020 7501 3333 | Partners - 020 7501 3150

Email: info@spitfire.co.uk

Events and Training

Events and Training


Event

Date

Location

Details

Info

Partner Training Session

15th March 2017

Spitfire. The Business Centre Redditch B97 6HA

SIP Communicator™

This event is free of charge for Authorised Partners

Partner Training Session

21st March 2017

Spitfire. The Printworks London SW9 0HP

SIP Communicator™

This event is free of charge for Authorised Partners

Partner Training Session

9th May 2017

Spitfire. The Printworks London SW9 0HP

SIP Communicator™

This event is free of charge for Authorised Partners

Round Table Lunch

12th May 2017

Bordeaux Quay, V-Shed, Canons Way, Avon, Bristol BS1 5UH

Networking Seminar

This event is free of charge for Authorised Partners

Round Table Lunch

20th October 2017

Birmingham, venue TBC

Networking Seminar

This event is free of charge for Authorised Partners

Partner Training Session

TBC

Spitfire. The Printworks London SW9 0HP

Avoiding Telephony Fraud

This event is free of charge for Authorised Partners

Partner Training Session

TBC

Spitfire. The Printworks London SW9 0HP

3CX Training

This event is free of charge for Authorised Partners





Partner Training with Spitfire

 

Spitfire offers a wide range of training sessions for our Authorised Partners throughout the year. A brief description of each training session is listed below. If you are interested in any of these training courses and would like to receive further information or updates on future training dates please get in contact with either your Account Manager, or our training coordinator (Tara.Brougham@spitfire.co.uk)

 

SIP Communicator™

 

Our SIP Communicator™ training day teaches you to install and configure our award winning hosted phone system.

After the technical training a senior member of the Partner Team builds on the product knowledge with commercial training so you not only learn how to programme SIP Communicator and handsets, with real hands on experience, but also gain some ideas on how best to market it.  Following the training our partners are eligible for a free SIP Communicator kit including handsets for testing and demonstration purposes. For this course you do not need any prior experience with telephony, so this is a fantastic option to move into or expand the telephony options that your business offers.

 

Avoiding Telephony Fraud

 

Our Avoiding Telephony Fraud training session should be considered essential if you provide your own telephony solutions as it will help show you how to avoid the increasingly prevalent and damaging telephony fraud. This half-day course covers; Voice/ PBX security, introduction and rise in telephony fraud, why and how fraud attacks take place and finally how to secure against attacks. Feedback from this session has been overwhelmingly positive including: “This training has changed the way we will install PBX systems from now on.”

 

3CX Cloud Training

 

Our most recent training that we offer is anticipated to take place for the second time in September this year, on one of our newest and most exciting telephony products: 3CX Cloud, the fully featured cloud based telephone system. 3CX Cloud is available from Spitfire with a variety of options and this one day training course will cover programming and installing 3CX Cloud and will be a similar format to our SIP Communicator training sessions.   This course will include hands-on programming and will be more interactive than the standard vendor 3CX training.   We recommend that you have already attended SIP Communicator training prior to this course unless you already have telephony experience. Confirmed dates coming soon.

 

 

Partner Seminar January 2017

Thank you to of all those Partners who were able to attend the Institute of Civil Engineers for our Annual Partner Seminar. The day was a great success thanks to your participation. If you would like to view the full presentation from the day, it is available to view here.

Please follow these links to view the individual sections :

 

1. FTTC Ethernet

2. Broadband Developments

3. Marketing Web Ordering

4. Ethernet: Virgin Media

5. Fibre Ethernet Comparison: BT Wholesale, COLT, TalkTalk Business & Virgin Media

6. PCI and FCA Compliance

7. On-Net Services including MPLS & Cloud Connect

8. Cloud Telephony comparison between SIP Communicator™, 3CX Cloud, Skype for Business & Gamma Horizon

9. SIP Trunk Developments 2017

 

 

Please call the partner team on 020 7501 3150 or e-mail partners@spitfire.co.uk if you are interested in attending any of these events or would like more information. All of our training events are free for our Authorised Partners.

 

 

Contact Us

Need help choosing the right solution for your office? Got a question about one of our products or services? Our telecommunications experts are here to support you - so call us or use the form opposite to drop us a line.

Office Opening Hours: 8am - 8pm, Monday - Friday

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