3CX Hosted phone system
Calls to and from your extension can be made and answered anywhere
3CX Hosted is a Windows-based IP PBX that brings the best of both worlds to your office – allowing you to experience all the advantages of a market-leading on-site PBX along with the cost and operational benefits of running a system in the cloud.
Benefits of Cloud-based calls
The 3CX system, which is available as a purchase or rental option to suit your business needs, is hosted in our secure data centre. It provides the full range of advanced PBX features, including:
- call centre application
- mobile apps for iPhone and Android
- built in reporting and management
- call recording
- voicemail to email
Hosted 3CX Product Suite
3CX Phone System Pro
3CX Phone Windows Cert
VMware 3CX Phone
3CX iPhone / Android Softphone
Calls to and from your extension can be made and answered anywhere, via your iPhone or Android smartphone.
Receive voicemail messages and faxes by email.
Connect your national or global offices and redirect local customer service numbers to your phone system via the internet.
3CX supports standard SIP soft and hard phones. Spitfire provides support on a range of manufacturer handsets across all price ranges – helping to reduce the overall cost of the system.
3CX’s easy-to-use web-based administration lowers costs and reduces maintenance charges.
As well as this cloud-hosted version, we can also supply 3CX as an on-premise phone system located in your own office. Our team can help you decide which is the right option for you, but here are some of the key considerations.
Benefits of a hosted PBX can include:
Lower capital expenditure – typically 70% lower set up costs.
Flexibility – easy to increase or decrease number of extensions, adding or removing extra homeworkers or sites without large set up costs.
Ideal when staff move around.
Built in disaster recovery and resilience.
The key benefits of an on-site phone system can include:
Generally lower running costs once over 20 extensions.
Manage the programming yourself if you have sophisticated requirements.
Call Centre functionality – normally better call centre features than hosted PBX, and easier integration with your CRM and other packages.
Better single site resilience as you can use ISDN30e as well as SIP (VoIP).
Spitfire’s SIP trunking service has been closely tested and developed to work perfectly with 3CX. We have a close relationship with the system and its manufacturer, and we take the time to test new versions as they are released to ensure that Spitfire’s SIP service is fully supported by 3CX and vice versa.
Our SIP network is designed to reduce the problems of PBXs behind NAT devices, saving you time and money when deploying 3CX. There is no need for expensive SIP-aware firewall devices or SIP Application Layer Gateways.
Overall, SIP Trunking will save your business 70% compared with ISDN30e, as well as giving you better disaster recovery options, more back up options and more flexibility in how you route calls.