CUSTOMER CASE STUDY: Hosted PBX 2.1 | November 2021

The last 18 months have more or less been a reflection of what has happened elsewhere in the country with the hybrid model coming into play. Andrew Nicholson, director and co-owner at Alexander James, points to technology as an enabler for keeping things moving along during the pandemic …

CUSTOMER CASE STUDY: 3CX | Voice Approved Circuits | September 2021

Across our two offices, the 3CX service is delivered over Spitfire’s own Voice Approved broadband or Ethernet circuits guaranteeing the end-to-end call QoS with guarantees on Latency, Jitter and Packet Loss both upstream and downstream …

CUSTOMER CASE STUDY: Ethernet | 3CX Cloud Hosted Telephony | April 2021

The Partnership has been a customer of Spitfire since 2018. After months of outages and disruptions with their broadband provider, Operations Manager Nikki Waugh decided the firm required a dedicated Internet connection for the business. …

CUSTOMER CASE STUDY: 3CX – Private Hosted PBX  |  SIP Trunks  | 

Since 2016, DDP Law Ltd have been using Spitfire’s PBX phone system, which was originally adopted when the firm was relocated.  As part of the move, it was decided to re-evaluate the firm’s telecoms provision, as Roger Posener, Financial Controller, elaborates …

PARTNER CASE STUDY: Hosted PBX 2.1  |  MPLS  |  QoS  | 

The customer was “keen to get a new multisite phone system up and running as soon as possible. With Spitfire’s help, we were able to see this 35-user, multi-site project through, from start to finish, in less than a month! …

CUSTOMER CASE STUDY: Hosted PBX 2.1  |  SIP Trunks  | 

IFC Advisory was established in 2014 to provide a first class advisory and bespoke service for clients focusing on investor relations. “We had to move fairly quickly from our previous serviced offices so we asked the owners of our new building who they used and Spitfire were recommended” …

PARTNER CASE STUDY: Hosted PBX 2.1  |  

Tech Support Group won a major contract to provide IT support for an expanding pub group. A major challenge was that the pub group wanted to take over 70 pubs without a break in trading. Ben Waterton, Director at Tech Support Group, elaborates on the scale of the challenge …

CUSTOMER CASE STUDY: Spitfire Hosted PBX  |  SIP Trunks  | 

Added Dimension Events was founded in 1995 by Anthony Daniel, and has grown to become a leading UK event management company. Spitfire was recommended to him.  Anthony explains why they have remained a Spitfire customer for over 20 years …

PARTNER CASE STUDY: SIP Trunks

Penstone is a national provider of voice and data services with offices in Surrey and Yorkshire. Since the company was established in 2004, Penstone has used Spitfire to provide network connectivity for its customers. Julian Robinson, a director of Penstone explains …

PARTNER CASE STUDY: Spitfire Hosted PBX  | 

As a virtual IT department we took on the responsibility of managing connectivity issues for our customers, but they were often using consumer ISPs. By contrast Spitfire was able to provide a superior level of service …

PARTNER CASE STUDY: Hosted PBX 2.1  |  MPLS  |  QoS  | 

Evolve Computers Ltd provides a wide range of IT support services, to small
businesses in London. To provide network connectivity and telephony services for its customers, Evolve has partnered with Spitfire. Glenn Scott, explains why …

PARTNER CASE STUDY: 3CX Cloud  |  SIP Trunks  |  Fibre Ethernet

Based in Derbyshire, Interactive Data Technology (IDT) was established in 1997 to provide IT support for clients. Today the company has over 200 support contracts serving clients both nationwide and internationally. “Spitfire’s technical support is brilliant”…