I joined Spitfire in July 2018 as a Customer Account Manager and since then the Birmingham office has moved not once, but three times, each time to a larger space as our team has grown and developed. I’m now a Partner Account manager and really enjoy being part of a technical & supportive team.

I studied chemical engineering at University so it was definitely different stepping into a different field, however through all the training offered by Spitfire, I’ve been able to develop my technical skills, having earned my CCNA qualifications in 2019. This allows me to discuss customer’s and partner’s technical requirements and offer the most suitable solution.

I started at Spitfire back in 2018, after graduating from the University of Manchester with a degree in Astrophysics. The course was heavily research-based and this meant a lot of individual work, so I was looking for a technical role that would involve speaking to clients and socialising with colleagues, and I found exactly that at Spitfire. Apart from the company’s product training, we were provided with Sales training, were able to expand on our coding experience, and gain a Cisco qualification. With completion of the training I became a Customer Account Manager, and then promoted to Senior Account Manager, a role in which I manage larger accounts and take on bigger leads. I’m part of a great team, and always try to fit in a social after a busy week of calls and meetings with clients

I graduated from the University of Bath in 2012 after which, I joined Spitfire. I wanted a career that would allow me to combine the technical acumen I had gained from my degree with the interpersonal and social skills I had developed. I joined Spitfire as a Customer Account Manager in September that year and have not looked back!

I really enjoy understanding advancements in technology and helping businesses adopt these to help progress their own organisations, so any solution we provide that helps a customer improve their business is extremely rewarding for me. The social aspect of the role is also a huge aspect of what makes the job so satisfying. I have a great team which makes the day to day role a lot of fun and celebrating the successes of everyone makes the hard work all worthwhile!

I have been a Customer Account Manager at Spitfire since 2020. After graduating I wanted a role that would not only challenge me but will develop and improve my skills. This role at the time stood out to me as I would be a part of an exciting industry with constant advancements. Alongside this Spitfire offers great training to get you up to speed quickly when like me you had no knowledge on the industry before joining.

Being part of the Account Management/Sales team is a major bonus as we are all highly competitive individuals, however, we are all there to celebrate each other’s successes.

I joined Spitfire in 2011, starting out as a Provisioning Coordinator looking after analogue lines and ISDN. I really enjoyed being part of the team and during the first couple of years I spent time in all roles within the Provisioning department learning as much as I could. As time went on, I took on a much more supportive role within the team becoming Team Leader and eventually Provisioning & Billing Manager.

The one thing that stands out about Spitfire is the people, working with such great people in a supportive work environment makes coming to work much more enjoyable. We provide such a wide range of products and services also that no day is ever the same and in the rapidly changing telecoms industry there are always new challenges to face.

I began my career with Spitfire in July 2011 as a Trainee Sales Executive. Since then I have been promoted to Account Manager, Senior Account Manager, Partner Account Manager, Team Leader, Partner Service Manager.

I am now Head of Partner Service and thanks to Spitfire have obtained relevant technical qualifications. Although I have been at Spitfire since graduating, the training offered here is continuous and I am constantly learning.

I joined Spitfire in 2018 as a Trainee Engineering Account Manager. Despite graduating from university in a very different field, a comprehensive internal training programme accompanied by external Cisco CCNA qualifications quickly allowed me to provide in-depth consultations on connectivity and telephony for our customers.

Now, as a Senior Account Manager, I have taken greater responsibility on more complex projects, continuing to learn more about the industry and technology each day as I do so. Working with a wide variety of industries, no two projects are the same, and it’s satisfying to see bespoke solutions you have designed come to fruition.

I started at Spitfire as a Support Technician in mid-2019. I would like to think that I was tech-savvy(!) but I had no background in telecoms. After going through the interview process and finding out more about Spitfire – I found the role perfectly suited to both learn more about telecommunication technologies and tackle a variety of problems on a day-to-day basis. Alongside the in-house training you receive in the fundamentals, you are also encouraged and offered support in your own personal development; since joining, I’ve been able to gain a number of industry recognised certifications. I am still learning new things every day and l am looking forward to the continued career progression offered by Spitfire.”

I joined Spitfire in 2017 as a Support Technician. I didn’t have a background in IT but was keen on problem-solving and the chance to learn something new. The training opportunities were great from day one, with the chance not just to learn about modern communications technology but to gain professional qualifications.

The training scheme is well structured, allowing people to stretch themselves and follow their interests wherever they take them. Six years later, and I’m still learning all the time, studying towards more qualifications and even helping to train some of the new starters. For someone looking to get started in a new career, Spitfire couldn’t have been a better place to start.