I graduated from the University of Bath in 2012 after which, I joined Spitfire. I wanted a career that would allow me to combine the technical acumen I had gained from my degree with the interpersonal and social skills I had developed. I joined Spitfire as a Customer Account Manager in September that year and have not looked back!

I really enjoy understanding advancements in technology and helping businesses adopt these to help progress their own organisations, so any solution we provide that helps a customer improve their business is extremely rewarding for me. The social aspect of the role is also a huge aspect of what makes the job so satisfying. I have a great team which makes the day to day role a lot of fun and celebrating the successes of everyone makes the hard work all worthwhile!

I joined Spitfire in 2011, starting out as a Provisioning Coordinator looking after analogue lines and ISDN. I really enjoyed being part of the team and during the first couple of years I spent time in all roles within the Provisioning department learning as much as I could. As time went on I took on a much more supportive role within the team becoming Team Leader and eventually Provisioning & Billing Manager.

The one thing that stands out about Spitfire is the people, working with such great people in a supportive work environment makes coming to work much more enjoyable. We provide such a wide range of products and services also that no day is ever the same and in the rapidly changing telecoms industry there are always new challenges to face.

I began my career with Spitfire in July 2011 as a Trainee Sales Executive. Since then I have been promoted to Account Manager, Senior Account Manager, Partner Account Manager, Team Leader and Partner Service Manager.

I now manage my own team and thanks to Spitfire have obtained relevant technical qualifications. Although I have been at Spitfire since graduating, the training offered here is continuous and I am constantly learning.

After I finished my history degree in York in 2019 I moved back to London, not quite knowing what direction I was heading in next. The telecoms industry wasn’t something I had considered or even thought was an option! Luckily I was referred through a local recruitment agency and haven’t looked back!

I’m an administrator for the Direct Sales team, meaning I work behind the scenes supporting the team throughout the sales process. Day to day I process incoming orders, talk to suppliers, and generally help the account managers with any tasks they need to help make their sales. I also get to work on larger projects involving sales statistics, optimising and designing new reports, which is by far the most enjoyable and challenging aspect of the job.

I’ve been at Spitfire since 2013. I originally started on the Ethernet team within Provisioning, placing and managing ongoing Ethernet orders.  Spitfire were incredibly accommodating and when an opportunity arose I was able to become a Project Coordinator, moving over to Project Management, working on PBX and MPLS installation projects. I have been manager of the Project Management team since May 2019.

Working at Spitfire has enabled me to build a career in an industry I had not considered before and have given me the encouragement to train in technical qualifications that benefit myself and our customers.