3CX is extremely feature rich with all the expected features included ‘out of the box’. This means you can keep the set-up as simple as you need it to be initially and then expand later without paying for licence upgrades or expensive add-on packs.
Spitfire will always aim to deploy the most up to date software version of 3CX, ensuring that you have the latest system on an ongoing basis and benefit from any enhancements launched – all included within the same simple monthly rental charge.
Some of the most common features are listed below, but please speak to a member of our Sales Team for more information on 3CX Cloud:
- Call Management/Routing (e.g. transfer, forward, hold, park/pickup)
- Auto Attendant / Digital Receptionist
- Voicemail / Music on Hold
- Compatible for handsets, softphones and mobile apps
- Call Twinning (Ring Extension & Mobile Simultaneously)
- Call Reporting
- Call Queuing with Real Time statistics, monitoring and reports
- Call Recording (if PCI compliance/MiFID II is required, please call to discuss our bolt-on solution)
- Configure BLF’s on handsets/softphones
- Unified Communications (presence, chat)
- Voice Mail via Email
- Conference Calls
- Barge In / Listen In / Whisper
- Wallboard
- Integration with popular applications (includes Office 365, Salesforce and many more)
- Clients for Android, Ios, Windows, Mac, Web