With speeds of up to 80Mb FTTC Fibre Broadband is an ideal solution for businesses running bandwidth-hungry applications while on a tight budget, as the additional bandwidth provided by fibre broadband will help reduce download/upload times.

Fibre broadband is also the ideal facilitator when moving services to the cloud as these hosted services become much easier to access with the enhanced speeds provided by Spitfire’s fibre broadband solution.

Voice Assistance can be added to any BT based circuit from just £2.50 per month to provide improved performance for your voice over IP and SIP traffic.

Finally if you are after a fast and reliable connection for your working from home set-up then fibre broadband is the ideal choice.  Don’t let your data connection hold you back!

• Free router on a 24 month contract
• Free broadband connection currently available on 12 & 24 month contracts
• Free telephone line connection available on 24 month contracts
• Single Static IP Address
• Full access to our UK based support and account management teams.

• IP addresses – need more than one? Rent more at just £1 per month
• ADSL broadband backup circuit from just £10 per month, using an alternative wholesale carrier for added resilience.  Uses the same IP address configuration meaning an extremely easy failover.
• Managed Cisco router options available for more advanced routing and networking requirements.
• Voice Assistance at £2.50 per month for up to 8 supported calls, £5 for up to 16 calls (BT only).

The following are the target clearance times to resolve a system failure:

BT Circuits:

Standard Care: This is the included support level providing a 40 clock hour target (every day 08:00 to 17:59).

TotalCare: This enhances the target fault clearance time to 20 clock hours (every day 00:00 to 23:59), for an additional £9.20 per month.

TotalCare Plus: For mission critical circuits this top level support option provides a target clearance time of 7 clock hours (every day 00:00 to 23:59) for just £11.50 per month.

Talk Talk Circuits:

Standard Care: This is the included support level providing a 48 clock hour target (every day 08:00 to 17:59).

Enhanced Care: This enhances the target fault clearance time to 24 clock hours (every day 00:00 to 23:59), for an additional £9.20 per month.

All care levels are supported by Spitfire’s industry leading service credits.

We use two different wholesale carrier networks to deliver our fibre broadband to your premises, BT Wholesale and TalkTalk Business, before bringing the data back to the Spitfire Core and out on to the Internet or to access another of our managed network services.

This provides you with more choice to select a circuit based on the most competitive price or the required repair level.  We also have options to connect your broadband circuit to different Spitfire Core Network Nodes allowing you to create the preferred network redundancy level required.

Combine Fibre Broadband with other circuit types for a bespoke and truly resilient network design.

Spitfire only provide FTTC Premium circuits, which is a business grade broadband service and is given priority over most other broadband and residential services which are generally provided as FTTC Standard.  FTTC Premium is available using both BT Wholesale and TalkTalk Business access circuits. 

Voice Assistance may only be added to BT Wholesale access circuits.

The main difference between Standard and Premium versions of broadband relate to the data throughput target.

During busy times Premium broadband circuits will experience priority data weighting, meaning that this traffic will be transmitted across the network first, before data from Standard broadband circuits.

Generally this means a consistently higher throughput speed on Premium circuits when compared to Standard versions.

The downstream throughput can be up to 50% higher on Premium circuits during peak network busy periods.

See our SLA document for full details – click here

As we begin to move to an All-IP world with the Openreach provided telephone network switching off in 2025 we are now able to provide an FTTC broadband service without the requirement of an active BT telephone line service.  This Single Order product, known in the industry as SOGEA, provides an all-inclusive FTTC Broadband circuit to your premises for a single monthly rental charge without the need to order and pay for a separate telephone line.  Single Order FTTC (SOGEA) is a future proofed part of the 2025 network shutdown and provides a service with a single point of contact for support. More …