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Home > Support > SLAs


Spitfire’s Service Level Agreements


To provide a first-class service to our customers, we have Service Level Agreements against a number of our products and services.


These SLAs set out the contractual service that we supply, covering fault repair times, performance of circuits and service credits.


It is important that you have the correct circuit for your business requirements, and the terms of the SLA should help you to decide the most appropriate products for your needs.



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