To view our support terms and conditions, please select from the links below.

Telephony Terms of Service

Fair Usage Policy

Telephone System Maintenance

Spitfire Service Level Agreement

Spitfire Service Level Agreement – key improvements and updates (v1.0 to v2.0)

Mobile

ISP

TRC & AVC Charges

Code of Practice for Premium Rate and NTS Calls

Code of Practice for Complaint Handling and Dispute Resolution

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Domain Name Registration

Please be aware that by registering a .uk domain name, you enter into a contract of registration with Nominet UK on the following terms and conditions. This is a separate contract to any arrangement you may have with Spitfire for the provision of internet services. Please ensure that you read these conditions before proceeding with your order for a .uk domain name. Please follow this link, for further information on Domain Name Registration