Voice Telecoms Support
Telephone Line Support
We offer outstanding support on all our telephone line services, covering ISDN30e, ISDN2e, and analogue lines. We provide the full range of support options and fault clearance times from a basic two day fault fix to a 6 hour repair, 7 days a week, 24 hours a day. The key is having the right Care Level.
Telephone System Maintenance
To keep your voice communications running smoothly, Spitfire provides telephone system maintenance contracts to businesses of all shapes and sizes. And as well as supporting the phone systems we sell ourselves, whether they are IP, digital or analogue, we also support a legacy base of systems.
SIP Communicator™ Support
The SIP Communicator™ Hosted PBX is our very own engineering – so you can rest assured that any problems will be dealt with by the people who know the system best. Our highly experienced engineers respond quickly and efficiently to any faults, ensuring any down time is kept to an absolute minimum.
Telecoms Support – Voice
Whatever your problem our Support Technicians are ready to take your call and have been highly trained to prepare for every eventuality.
Our service centre has advanced call logging, management and vehicle tracking systems, which enable us to provide the fastest possible response (see our SLAs for more details of all our target clearance times).