Partner Service
Why partner with Spitfire?
- Access to the widest range of business internet and telephony services nationwide.
- UK Based support team contactable by phone in seconds, 99% of support calls fixed by 1st point of contact
- Technically trained dedicated Account Manager, single point of contact for all Voice, Data & WAN products
- Partner with us to broaden your product portfolio and increase your revenue.
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Partner Testimonials
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Spitfire’s Partner Service
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- Free of charge or heavily discounted back-up circuits for all business customers
- Back-up circuit uses a separate wholesale network where available
- Diverse Routing available on Ethernet circuits, providing complete resilience protecting against circuit, BT exchange or data node failure
- Resilient SIP Trunks with failover to alternative telephone numbers
- Self-healing core network ring for maximum resilience
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Spitfire's Core Network
- CCENT certified, dedicated account manager allocated to all our partners
- Available to assist in scoping out projects, meeting customers or running demos
- On-line portal where you can review all customer services and create orders
- Yearly Partner Seminar, providing an overview of current market environment
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- All our support technicians are trained to solve faults, not to read from scripts
- Calls are answered within 6 seconds. 80% of cases resolved by technician who answered the call
- Both commercial and technical training provided for your sales team and engineers
- Free training courses available, including on our award winning SIP Communicator system and Preventing Telephony Fraud
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Support & SLAs
Contact Us
Need help choosing the right solution for your office? Got a question about one of our products or services? Our telecommunications experts are here to support you – so call us or use the form opposite to drop us a line.
Office Opening Hours: 8am – 8pm, Monday – Friday