Why partner with Spitfire?
- Access to the widest range of business internet and telephony services nationwide.
- UK Based support team contactable by phone in seconds, 99% of support calls fixed by 1st point of contact
- Technically trained dedicated Account Manager, single point of contact for all Voice, Data & WAN products
- Partner with us to broaden your product portfolio and increase your revenue.
Spitfire’s Partner Service
- Free of charge or heavily discounted back-up circuits for all business customers
- Back-up circuit uses a separate wholesale network where available
- Diverse Routing available on Ethernet circuits, providing complete resilience protecting against circuit, BT exchange or data node failure
- Resilient SIP Trunks with failover to alternative telephone numbers
- Self-healing core network ring for maximum resilience
- Ostriches and zebras share a collaborative relationship that is based on each other’s strengths. Together, they form a unique partnership that allows them to thrive and ultimately become more resilient
- CCENT certified, dedicated account manager allocated to all our partners
- Available to assist in scoping out projects, meeting customers or running demos
- On-line portal where you can review all customer services and create orders
- Yearly Partner Seminar, providing an overview of current market environment
- All our support technicians are trained to solve faults, not to read from scripts
- Calls are answered within 6 seconds. 80% of cases resolved by technician who answered the call
- Both commercial and technical training provided for your sales team and engineers
- Free training courses available, including on our award winning SIP Communicator system and Preventing Telephony Fraud