- How to choose a business broadband in a congested market, Ed Bamforth, Sales Manager
- A day in the life of … a Customer Account Manager – Suheil Harjani
- A day in the life of… a Senior Project Manager – Alex Poole
- A day in the life of… a Graduate Engineering Account Manager – Aled Tomos
- Meet the team – Laura Hall, Provisioning & Billing Manager
- Meet the team – Gary Cooper, Sales Manager
- Meet the Team – Dan Chada, Customer Account Manager
- Meet the Team – Alice Van Cliff, Sales Administrator
- Working From Home Solutions – James Davis, Birmingham Sales Manager
- Spitfire Direct Routing For Microsoft Teams – Andy Duncan, IT Interface Manager
- WLR Switch Off: Don’t Wait Until 2025 – Peter Goddard, Birmingham Partner Manager
- 4 Tips from us to help you work from home effectively – Kim Liwag, Partner Co-ordinator
- Meet the Team – Nicol Kay, Project Management Team Manager
- The New World of Connectivity – Partner Services
+ 2021 Articles
+ 2020 Articles
+ 2019 Articles
- MiFID II
- Choosing an Ethernet Provider
- Meet the Partner Service Team – Kim Liwag, Partner Coordinator
- BLOG – Mistakes with IP addresses can have serious consequences
- 5 Considerations When ‘Moving to the Cloud’
- Meet the Partner Service Team – James Davis, Partner Team Leader
- Five considerations when upgrading to an IP phone system
- Who is big in the cloud?
+ 2018 Articles
- The Dark Side of the Internet of Things
- Tis the season to get your PBX hacked. Get wise about preventing PBX fraud.
+ 2017 Articles
Meet the Partner Service Team – James Thompson, Partner Account Manager
We would like to congratulate James Thompson, the latest member of the Partner Team to be promoted to Partner Account Manager. Read more about James below:
Tell us how you ended up at Spitfire?
Following my graduation from Swansea University in 2017 with a degree in Physics, I decided to move back to London and begin looking at jobs in the IT and Telecoms industry at which point I found Spitfire. Understanding how the architecture of the internet works was intriguing and although I have not yet been able to apply ‘The Theory of Black Holes’ to telecoms, the mathematical elements of my degree have helped me grasp the more technical concepts of this industry.
You’ve been promoted to Partner Account Manager, what does this mean for you?
I’m looking forward to the challenge of the Partner Account Manager role, in particular having more in depth conversations with partners regarding technical requirements of our mutual clients and then designing specific solutions for them. I also look forward to spending more time out the office getting to know my partners and meeting their colleagues and other members of their team.
What’s the most rewarding thing about working with Spitfire’s partners?
I really enjoy working with our partners and the most rewarding part of the role is building relationships with lots of different people and then working with them to solve problems for businesses. I’m keen to learn from their experience in the industry which has already proven to be a huge benefit when speaking to new and existing clients.
What do you do with your time outside of work?
Outside of work I enjoy cooking and watching sports. I have been closely following all the Cricket over the summer, especially all the World Cup action and have made the most of the T20 cricket at the Oval in the evenings which is only a 10 minute walk from our office! Living in South London, there are also a large number of bars and pubs to visit with friends and colleagues on a Friday evening and at the weekends.
Finally if you were asked to set up a new office for Spitfire’s Partner Service anywhere in the world, where would it be and why?
My first choice would probably be Canada, I’ve been there on holiday a couple of times and it is such a beautiful country. I also think an office in Italy would great and a close second to Canada, however this is primarily based on their food and wine!