- Meet the team – Karl Moulton Key Account & Senior Business Development Manager
- A day in the life of… a Customer Account Manager – Suheil Harjani
- A day in the life of… a Senior Project Manager – Alex Poole
- A day in the life of… a Provisioning Coordinator – James Hall
- A day in the life of… a Graduate Engineering Account Manager – Aled Tomos
- Meet the team – Laura Hall, Provisioning & Billing Manager
- Meet the team – Gary Cooper, Sales Manager
- Meet the Team – Dan Chada, Customer Account Manager
- Meet the Team – Alice Van Cliff, Sales Administrator
- Working From Home Solutions – James Davis, Birmingham Sales Manager
- Spitfire Direct Routing For Microsoft Teams – Andy Duncan, IT Interface Manager
- WLR Switch Off: Don’t Wait Until 2025 – Peter Goddard, Birmingham Partner Manager
- 4 Tips from us to help you work from home effectively – Kim Liwag, Partner Co-ordinator
- Meet the Team – Nicol Kay, Project Management Team Manager
- The New World of Connectivity – Tom Bailey, Partner Services Team Leader
+ 2021 Articles
+ 2020 Articles
+ 2019 Articles
- MiFID II
- Choosing an Ethernet Provider
- Meet the Partner Service Team – Kim Liwag, Partner Coordinator
- BLOG – Mistakes with IP addresses can have serious consequences
- 5 Considerations When ‘Moving to the Cloud’
- Meet the Partner Service Team – James Davis, Partner Team Leader
- Five considerations when upgrading to an IP phone system
- Who is big in the cloud?
- Meet the Partner Service Team – Tom McManus, Partner Account Manager
- Five considerations when upgrading your internet connection
+ 2018 Articles
- The Dark Side of the Internet of Things
- Tis the season to get your PBX hacked. Get wise about preventing PBX fraud.
+ 2017 Articles
Meet the Team – Alice Van Cliff, Sales Administrator
Tell us how you ended up at Spitfire?
After I finished my history degree in York in 2019 I moved back to London, not quite knowing what direction I was heading in next. Having specialised in medieval history at university starting a career in the telecoms industry wasn’t something I had considered or even thought was an option! Luckily I was referred through a local recruitment agency and haven’t looked back!
What’s your role?
I’m an administrator for the Direct Sales team, meaning I work behind the scenes supporting the team throughout the sales process. Day to day I process incoming orders, talk to suppliers, and generally help the account managers with any tasks they need to help make their sales. I also get to work on larger projects involving sales statistics, optimising and designing new reports, which is by far the most enjoyable and challenging aspect of the job.
What’s the most rewarding thing about working in Sales?
I’m in a unique position as a middle-man between the sales team and other departments within Spitfire. Being involved in the sales process from start to finish is incredibly satisfying. From assisting in the quotation phase, to passing finalised orders through to our provisioning and project management teams. Knowing that we’ve finished another sale with a job well done is always a great feeling!
What do you do with your time outside of work?
I made some lifelong friends at university when I joined a Dungeons and Dragons group in my first year. In our main campaign we’re still following the same story and characters that we created back in 2017, although we also play shorter one-off games with a whole variety of characters and settings. Since then our group has gone international – our Dungeon Master lives in Switzerland, and another member is in the US. Our bi-weekly games certainly wouldn’t be possible without the internet!
Finally if you were asked to set up a new office for Spitfire’s Partner Service anywhere in the world, where would it be and why?
I’d have to say York – I miss living there every day! It’s a beautiful medieval town where your commute is never longer than 15 minutes by foot or bike. If that’s not enough to sway you, locals love to say there’s 365 pubs in the town – one for every day of the year!